Shared office machines benefit from clear cleaning ownership and issue reporting.

What to do

Record the model, usage, cleaning responsibilities, filter changes and recurring issues. Set maintenance frequency from actual use and manufacturer guidance.

Safety and when to seek help

There is no universal service interval for every machine.

Keep a simple maintenance record

Record the date of cleaning or descaling, any maintenance alerts, filter changes and symptoms that return. This information can help you explain the issue if you later request a service assessment.

Need help with your machine?
Share the make, model and ZIP code to request the appropriate service options. Request a quote →

Related service

Explore coffee machine maintenance or review our coffee care library.