Descaling addresses mineral deposits when the machine’s maintenance guidance calls for it.
What to do
Check the manual for the approved descaler, water quantity, programme and rinse steps. Complete the full cycle as directed.
Safety and when to seek help
Do not mix chemicals or substitute vinegar unless expressly recommended by the manufacturer.
Keep a simple maintenance record
Record the date of cleaning or descaling, any maintenance alerts, filter changes and symptoms that return. This information can help you explain the issue if you later request a service assessment.
Need help with your machine?
Share the make, model and ZIP code to request the appropriate service options. Request a quote →
Share the make, model and ZIP code to request the appropriate service options. Request a quote →
Related service
Explore coffee machine maintenance or review our coffee care library.