Regular cleaning removes coffee oils and residue from areas that come into contact with coffee.
What to do
Switch off the machine and allow hot parts to cool. Empty and rinse removable trays and grounds containers. Clean the exterior with a soft damp cloth. Follow the manual for baskets, portafilters, brew groups and removable parts.
Safety and when to seek help
Do not immerse electrical components or use unapproved chemicals. Seek help if residue is inaccessible or the machine is malfunctioning.
Keep a simple maintenance record
Record the date of cleaning or descaling, any maintenance alerts, filter changes and symptoms that return. This information can help you explain the issue if you later request a service assessment.
Need help with your machine?
Share the make, model and ZIP code to request the appropriate service options. Request a quote →
Share the make, model and ZIP code to request the appropriate service options. Request a quote →
Related service
Explore coffee machine maintenance or review our coffee care library.