Slow extraction can relate to grind size, dose, a blocked basket or a machine issue.
What to do
Check the recipe and maintenance guidance. If the problem persists, record symptoms and arrange an assessment.
Safety and when to seek help
Do not disassemble pressurised components.
Keep a simple maintenance record
Record the date of cleaning or descaling, any maintenance alerts, filter changes and symptoms that return. This information can help you explain the issue if you later request a service assessment.
Need help with your machine?
Share the make, model and ZIP code to request the appropriate service options. Request a quote →
Share the make, model and ZIP code to request the appropriate service options. Request a quote →
Related service
Explore coffee machine maintenance or review our coffee care library.