A written routine helps staff maintain equipment and clarify responsibilities across shifts.

What to do

Build opening and closing checks around the manual. Clean coffee-contact areas, manage milk systems, empty trays and record alerts.

Safety and when to seek help

Staff checklists do not replace technician servicing.

Keep a simple maintenance record

Record the date of cleaning or descaling, any maintenance alerts, filter changes and symptoms that return. This information can help you explain the issue if you later request a service assessment.

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Related service

Explore coffee machine maintenance or review our coffee care library.